Do you like solving problems?
Do you get a good feeling from seeing something to the end?
Do you like a varied job that keeps you on your toes?
Then working with our client as part of their Purchasing Team could be for you.
Our client is a family owned and run company. with a strong reputation in the retail facilities management sector. They pride themselves on being a quality single source supplier for their customers, working closely with their suppliers to deliver solutions.
The Order Managenent Administrator will be responsible for the whole ordering process, from order placement to the delivery to the customers’ site. The ideal candidate will need to have great attention to detail when processing the orders through their bespoke systems and have the ability to take ownership to see things through.
As they are a small company, the team approach is key to their success. Every day is different, and all kinds of small things can crop up during the day, which make it varied, but also requires teamwork with everyone pitching in together to get things done.
Want to know more about the role? As Order Management Administrator you will be:
Managing the whole customer and supplier experience. To be well organised and prioritise the workload on a daily basis. Inputting the purchase orders accurately and effectively onto Sage.
Checking that the costings on orders are correct at all times and that the orders have been placed and acknowledged by the suppliers. To update our systems with any information and order numbers that have been provided.
Prioritising your time to meet customer expectations and requirements. To be the point of contact for suppliers, customers and logistical needs at all times.
Handling email orders and queries. Managing your time to prioritise the queries that are received on a daily basis,
Scheduling deliveries. Communicating with customers and logistics to ensure that suitable delivery dates and arrangements have been organised.
To obtain Proof Of Deliveries to ensure that the deliveries have been completed.
Dealing with phone queries from suppliers around product availability and delivery schedules
Managing and maintaining your supplier database
Maintaining and developing relationships with suppliers and customers
Proactively getting the best price and delivery times
Communicating clearly and concisely with a variety of different people
We are looking for someone who:
Puts the customer first
Is a proactive problem solver and sees things through
Has a can-do attitude and is a quick learner
Has administrator and purchase order experience
Proactively manages their time and can multitask
Puts the team before themselves
Asks the right questions to get the job done
Has strong literacy and numeracy skills
Very good IT skills, preferably would have experience with Sage and Microsoft Excel.